Privacy Policy

Last updated: 18/3/2025

Avina Qi is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how your data is collected, used, and protected when you engage with our services.

  • We collect personal information necessary to provide Positive Behaviour Support services. This may include:

    ✔️ Name, contact details, and date of birth

    ✔️ Relevant medical, psychological, and behavioural history

    ✔️ NDIS participant information and funding details

    ✔️ Emergency contact details

    ✔️ Other details relevant to your support needs

    Information is collected directly from you, your nominated representatives, or relevant professionals involved in your care.

  • We use your information to:

    ✔️ Provide tailored Positive Behaviour Support services

    ✔️ Develop and implement behaviour support plans

    ✔️ Communicate with you and relevant professionals

    ✔️ Manage NDIS requirements and reporting

    ✔️ Comply with legal and professional obligations

    Your information is only used for the purpose for which it was collected and is not shared without your consent unless required by law.

  • We take all reasonable steps to protect your personal information from loss, misuse, or unauthorized access. This includes:

    ✔️ Secure electronic storage and password-protected systems

    ✔️ Confidentiality agreements for anyone handling client information

    ✔️ Compliance with professional and legal data security standards

  • We do not share your personal information with third parties unless:

    ✔️ You have given explicit consent

    ✔️ It is required for NDIS reporting or coordination of services

    ✔️ It is necessary to prevent harm or comply with legal obligations

  • You have the right to access and update your personal information. If you need to review or correct your details, please contact us, and we will assist you promptly.

  • This Privacy Policy may be updated as needed. Any changes will be reflected on this page, and we encourage you to review it periodically.

  • If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact me.